Shipping & Returns
Shipping Policy
At Viva Pet Store, we are dedicated to providing fast and reliable shipping to our customers across Europe. We ensure that your orders are carefully packaged to guarantee safe delivery. Our shipping costs are transparent, and we strive to offer the best value for our customers.
We believe in making your shopping experience as seamless as possible. If you have any questions about our shipping methods or costs, please feel free to contact our customer service team for assistance.
Return & Exchange Policy
We want you and your pet to be completely satisfied with your purchase. If for any reason you are not happy with the product, we offer a straightforward return and exchange policy. Whether it's a change of mind or a product issue, we are here to assist you.
Our goal is to make the return and exchange process as smooth as possible for you. If you have any inquiries about our policy, don't hesitate to reach out to our dedicated customer support team.